Did you know that 67% of consumers avoid businesses with less than a 3-star review rating?

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We'll Help You Build Trust

The Power of Online Reviews

84% of consumers trust online reviews as much as personal recommendations.
88% say online reviews significantly impact their buying decisions.
88% trust local businesses more with good reviews.
92% of B2B buyers are more likely to purchase after reading trusted reviews.
94% have avoided a business due to a negative review, with businesses risking losing 22% of customers from a single negative feedback.

Why Trust Matters?

Converting visitors into leads and sales requires building trust. Start managing your online reputation today and watch your business grow.

Generate High-Ranking Reviews Automatically

With our advanced review generation solution, you can easily connect any CRM and automatically request your clients/customers to leave a review (or product/service) via SMS or Email.

These review requests can be sent by anyone on your team, if and when required.

A Single Click Will Take Your Customers to Leading Review Sites

Enhance your online reputation with automated, one-click review generation across multiple leading sites.

Umbrella Local collaborates with a wide network of publishers, enabling you to balance and control reviews across various platforms effectively.

Address Negative feedback the Smart Way

Received negative feedback from a customer? Take control of the situation by addressing the issue privately.

This approach not only demonstrates your commitment to resolving customer concerns but also protects your brand's public image.

By engaging directly with the customer, you can better understand their issues, provide tailored solutions, and turn a potentially negative experience into a positive one.

Our services offer tools to manage and respond to negative feedback effectively, ensuring that your business maintains a professional and responsive online presence.

Elevate Team Performance and Customer Engagement

Team Performance Metrics
Evaluate your team's effectiveness with our Promoter & Detractor Scoring system, giving you a clear team scorecard.

Real-Time Review Management
Easily manage and monitor your business reviews with our real-time review stream, keeping you informed and responsive.

Comprehensive Customer Interaction Tracking
Maintain a seamless record of all customer interactions, from the initial "hello" to the final "thank you," ensuring every conversation is tracked and analyzed for continuous improvement.

This approach ensures a consistent and engaging customer experience while providing valuable insights into team performance and customer satisfaction.

Pricing and FAQ

What's the pricing structure?

Umbrella Local offers a variety of packages starting at just $60 per month. Our comprehensive services include:

Review Generation Automation: Effortlessly generate positive reviews.
One-Click Review: Simplify the review process for your customers.
Free Setup/Installation: Get started without any initial setup costs.
Unlimited Team Members: Manage reviews with your entire team.
And More!: Explore additional features tailored to your needs.

Elevate your business's online reputation with our tailored solutions.

How does automated review generation actually work?

Traditionally, generating reviews required manually reaching out to each customer with a personalized message and review link, consuming valuable time and effort.

With automated review generation, this process becomes seamless and efficient. The system automatically sends personalized review requests to your customers, complete with tailored messages and links, all managed through a streamlined platform.

This automation not only saves you hours of manual work but also ensures consistent follow-ups, enhancing your online reputation without the hassle of manual intervention.

How quick can you improve review ranking?

Let's say you begin with a 3-star ranking, the process typically involves leveraging the power of automated review generation and actively engaging with your customers.

If you have a sufficient client base, you can potentially elevate your rating to 4 stars within two months. This involves consistently soliciting positive feedback, addressing negative reviews constructively, and optimizing your online presence.

By focusing on delivering excellent customer experiences and actively managing your reviews, you can achieve a significant improvement in your overall rating, enhancing your business's reputation and appeal to potential customers.

What's the optimal ranking average?

Research shows that maintaining a review rating between 4.2 and 4.5 stars creates a highly favorable impression on potential customers.

This rating range is perceived as authentic and trustworthy, making it more likely to convert leads into sales efficiently. A slightly less than perfect score can even be more believable to consumers, indicating a genuine and realistic portrayal of customer experiences.

By aiming for this optimal ranking average, you can enhance your business's credibility and attractiveness, ultimately driving higher engagement and conversion rates.

Have more questions?

Our experts are ready to assist you.

Reach out to us TODAY!

Managing your brand's online reputation is crucial in today's digital age. A poor review ranking can cause your business to lose a significant portion of your target audience.

That's where our expertise comes in – we specialize in improving your review scores and boosting your online presence.

Don't miss out on potential customers.

Reach out to our experts today and start enhancing your brand's reputation!

Our Team of Experts is Here to Assist You!

Get in touch with our Local Experts today to discuss your needs. Enjoy free consultation and expert advice.

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